Cai is the Civil Court Coordinator for NYPI’s Community and Civil Court Diversion program. As a case manager, he works with the courts to help parties resolve cases on their own terms. He was first certified as a mediator in 2015 and since then has mediated a variety of conflict types, including small claims court, divorce, and citizen-police cases. Cai graduated from Cardozo School of Law with JD and an Advanced Certificate in Dispute Resolution. During law school, he worked with Cardozo’s Mediation Clinic and Divorce Mediation Clinic. He has conducted research and written on the interplay of mediation and technology, and believes strongly that emerging technologies can support parties in navigating conflict.